|
FAQ
1. Who are we?
We are Easun Power factory is a leading high-tech enterprise which established in 2012. It is located in Shenzhen China, sell to North America(25.00%),Mid Eas(15.00%),Southern Europe(15.00%),Western Europe(10.00%),South America(5.00%),Eastern Europe(5.00%),SoutheastAsia(5.00%),Africa(5.00%),Oceania(5.00%),Eastern Asia(5.00%),Northern Europe(5.00%). There are total about50-100 people in our office.
2. Why choose us ?
With strong R&D, manufacture and quality control of inverter products;
We have built a comprehensive sales & marketing network and experienced after-service center;
3. What can you buy from us?
Solar Inverter, Car Power Inverter , Solar Charger Controller,Battery
4. Q: How to order ?
A: Step 1, please tell us model name or link and quantity you need;
Step 2, then we will make a PI for you to confirm the order details;
Step 3, when we confirmed everything, can arrange the payment;
Step 4, finally we deliver the goods within the scheduled time.
5. Q: When will make delivery ?
A: Delivery time
-Sample order: 1-3 days after receipt of the full payment.
-Stock order: 3-7 days after receipt of the full payment.
-OEM order: 12-20 days after receipt of the deposit.
6. After-sales Service
1 year warranty for all kinds of Inverter;
If you find any defective accessories after receiving the goods, please contact us at once. we will give you the new parts forfree to replace in the next order after confirmation, as an experienced manufacturer, you can rest assured of the quality andafter-sales service. ( Please refuse to sign if the goods package in broken situation )
7. What services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,CIP,FCA,Express Delivery；
Accepted Payment Currency:USD,EUR,CAD,AUD,HKD,GBP,CNY;
Accepted Payment Type: T/T,L/C,PayPal,Western Union,Cash,Escrow;
Transportation: DHL, UPS , EMS, FedEx, TNT, Air freight , Sea freight, Train way.
|
